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 Value for Money  2.0
 Rooms  2.0
 Cleanliness  4.0
 Location  3.5
 Security & Safety  3.0
 Service & Staff  2.0
 Food / Dining  3.0
 Total  2.8

"Poor service"

User Rating:  2.7
Reviewer:   Nazira K. of Gaborone, Botswana
Reviewed:   February 5, 2019  (see bed and breakfast reviews from Instantworldbooking.com)
Traveled:   January 2019     Type:   Family
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
I booked and confirmed accommodation for 2 rooms on 26/01/19. However, upon arrival I was told that I had no accommodation. On calling the lady, with MY phone, she confirmed this, but the rooms were given away. The man on duty agreed to give me 1 room to sleep 3 ppl and was cleaning up another single. Upon inspection of the room, I was disappointed to see that the linen was stained. I left immediately and urge people to check the rooms before committing. Totally unprofessional, not clean.

"No refund"

User Rating:  3.0
Reviewer:   Tusyentie P. of Vereeniging Gauteng, South Africa
Reviewed:   April 22, 2017  (see bed and breakfast reviews from Instantworldbooking.com)
Traveled:   March 2017     Type:   Other
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
I am still waiting for my refund. Thank you


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